COVID-19 UPDATE - New Hamburg Wellness Centre Is Open!

WE ARE OPEN!

On January 12, 2021, the Ontario government announced a stay-at-home order as part of its previously enacted Reopening Ontario (A Flexible Response to COVID-19) Act.

As cited under the Act's Health Care and Social Services Section 53, please be informed this order DOES NOT prohibit the practitioners at New Hamburg Wellness Centre (NHWC) from being open. Ontarians are able to travel to access treatment services from the regulated health care practitioners at NHWC.

Our Centre will continue to follow PPE and COVID-19 health and safety precautions to assure the safety of patients, staff and the general public. For a detailed explanation of the COVID-19 Safety Measures we have implemented at our office, please visit our website at:

www.nhwc.ca

If you have any specific questions or concerns, please do not hesitate to contact us.

Sincerely,

The NHWC Team

519-662-4441

info.nhwc@bellnet.ca

 

WE'RE OPEN AND WE MISSED YOU!

Effective June 1, 2020 we are taking bookings for appointments.

Our goal is to provide an environment where the safety and well-being of our customers, employees, their families, and the community is our top priority.

New Hamburg Wellness Centre (NHWC) has developed safety policies and procedures that will be implemented effective June 1, 2020 as we begin our graduated return to business. These policies exceed public health requirements and will remain in force for the foreseeable future to keep you safe.

Safety Measures We Have Implemented At NHWC:

·         Installation of a plexi-glass barrier at the front desk.

·      Tape markers and rearranged office layout and traffic flow for safe physical distancing; including exiting out the back door.

·     Secondary areas for scheduling appointments and accepting payments to minimize front desk traffic; use of contact-less payments and e-mailed receipts to limit paper.

·    Removal of all soft materials (magazines, books, business cards, etc.).

·        Covering of all soft cloth chairs.

·        Regular strict cleaning and disinfecting of the entire office.

·    Mandatory use of medical grade facial PPE/masks for all health care practitioners and staff, including following protocols for personal and clinic hygiene.

·        On-site laundry facilities for increased cleaning capability.

·         Minimized staffing.

·   Creation of a safe patient flow schedule. Practitioner schedules have been adjusted to allow suitable time for proper cleaning and disinfecting between treatments, and to limit the number of people in our office.

·       No walk-in patients will be accepted at this time.

·    All team members have been trained on new return to work health and safety practices and requirements.

·    A registry of all people entering the clinic will be kept to help with contact tracing, including essential visitors/aids and those delivering supplies and goods.

IF YOU WOULD LIKE TO SCHEDULE AN APPOINTMENT, PLEASE CALL THE OFFICE AT 519-662-4441 TO ANSWER OUR SCREENING QUESTIONS.

 

We look forward to seeing you again!

NHWC Team

HOW CAN I BENEFIT FROM A VIRTUAL CHIROPRACTIC CONSULTATION?

The scope of Chiropractic Care is primarily focused on the neuro-musculoskeletal system (nerves, joints, muscles, tendons, and bone). 

Your first Virtual Chiropractic Consultation (VCC) will aim to perform an initial screening assessment regarding your complaint.

After your assessment has been completed, it may be determined that:

         i.    You are in need of urgent/emergency care that requires in-person chiropractic treatment.

        ii.    You are in need of urgent/emergency care that is outside the chiropractic scope of practice and a referral will be made to the appropriate health professional.

       iii.    Your symptoms can be managed remotely via virtual care.  Although hands on care is a component of what chiropractors do, many injuries and conditions can be managed remotely with: prescribing and monitoring appropriate exercises; recommending appropriate devices or supports; professional advice on ergonomics, nutrition, hot/cold therapies, lifestyle and home care/self-management strategies.  If your condition does not improve via these measures, it may be determined that an in-person chiropractic treatment may be necessary OR that you are in need of urgent/emergency care OR care from another health professional.

 

If anyone has any questions, or would like to schedule a Virtual Chiropractic Consultation, please contact us via e-mail at: nhwc@bellnet.ca. We will do our best to respond in a timely fashion.

 

NOTICE FOR EMERGENCIES AND VIRTUAL CHIROPRACTIC CONSULTATIONS

New Hamburg Wellness Centre is evaluating the need for emergency in-person chiropractic treatment on a case by case basis.  Dr. Lusk & Dr. Papa are also available for Virtual Chiropractic Consultations via telephone or video, which are covered by most insurers.

If anyone has any questions, or would like to schedule a Virtual Chiropractic Consultation, please contact us via e-mail at: nhwc@bellnet.ca. We will do our best to respond in a timely fashion.

Sincerely,

Dr. R. Greg Lusk, DC

Dr. John A. Papa, DC, FCCPOR(C)

CORONAVIRUS (COVID-19) UPDATE – APRIL 15, 2020

NEW HAMBURG WELLNESS CENTRE (NHWC)

To Our Valued Customers-Patients,

On April 14, 2020, the Government of Ontario extended the shutdown of all non-essential services across the province until at least May 12, 2020.  For people who have appointments scheduled during this time period, we will be contacting you to reschedule.  Please check our Social Media pages for regular updates.

Although New Hamburg Wellness Centre is not physically open for business, our thoughts are with all of you during these extraordinary times. If anyone has any questions or concerns, please do not hesitate to contact us via e-mail at: nhwc@bellnet.ca. We will do our best to respond in a timely fashion. In the meantime, stay safe.

Sincerely,

The NHWC Team

IMPORTANT INFORMATION REGARDING CORONAVIRUS (COVID-19)

New Hamburg Wellness Centre (NHWC) continues to monitor the impact of Coronavirus (COVID-19), and want to assure you that the safety and well-being of our customers, employees and their families, partners and communities is our top priority.

New Hamburg Wellness Centre has implemented the following steps in an effort to stop the spread and transfer of any communicable illness/virus including COVID-19:

·    Returning travellers from outside Canada are being asked to self-isolate for 14 days.  These individuals will not be permitted to enter the clinic, and includes customers-patients AND NHWC team members

·       Additional screening of individuals at higher risk of illness/infection prior to entering the clinic (For specific details, please visit our website at www.nhwc.ca and access our social media pages, i.e.  Facebook, Twitter, Instagram)

·        Encouraging all customers, staff and health care practitioners to stay home if sick or ill

·        Removal of all magazines and reading material from the clinic

·      Increased frequency of medical grade cleaning of all contact surfaces throughout the entire clinic

·        No Cancellation Fees for illness and self-quarantine

·  Signage throughout the entire clinic informing patients, staff, and health care practitioners to engage in good hygiene practices at all times (i.e. proper hand washing with soap and water, coughing/sneezing into your sleeve, avoiding touching your eyes, nose and mouth etc.)

We will continue to provide updates in a timely manner should additional information and facts become available.

We thank you all in advance for participating in these efforts.

Sincerely,

NHWC Team